Privacy Policy

MEH Medical Arogyadham ("we", "us") respects your privacy. This policy explains what information we collect through this website and at our clinic, and how we use it.

Information we collect

• Appointment and contact forms: your name, phone number, email, age, gender, health concern, preferred date/time and any message you write.
• Clinic records: when you consult us, we keep your patient record – contact details, health history, consultation notes and prescriptions – in paper registers and in our secure clinic system.
• Website usage: basic, anonymous analytics (for example pages visited) to improve the website.

How we use it

• To confirm and manage your appointment and contact you about it by phone, SMS or WhatsApp.
• To provide treatment, keep your medical history, and share your prescription with you.
• To answer your questions.

Sharing

We do not sell or rent your information. Health information is only seen by the treating practitioner and authorised clinic staff, and is shared with others only when required by law or with your consent.

Prescription links

If we send your prescription on WhatsApp, it contains a private link. Anyone with the link can view that prescription, so please do not forward it unless you want to share it.

Security & retention

Our clinic system is protected by mobile-number OTP login for authorised staff only. We keep medical records for as long as needed for your care and as required by law.

Your choices

You can ask us to view, correct or delete your information by calling +91 9835345575 or emailing jmsarogyadham@gmail.com.